@inproceedings{6960e95a7eed4beebe6b688a9190fc9d,
title = "Investigating the effects of perceived web quality on e-trust, mediated by hedonic needs and anxiety",
keywords = "Anxiety, CRM, E-commerce, E-trust, Flow theory, Hedonic needs, TAM, Web quality",
author = "Yujong Hwang",
year = "2005",
language = "English",
isbn = "9781604235531",
series = "Association for Information Systems - 11th Americas Conference on Information Systems, AMCIS 2005: A Conference on a Human Scale",
pages = "372--377",
booktitle = "Association for Information Systems - 11th Americas Conference on Information Systems, AMCIS 2005",
note = "11th Americas Conference on Information Systems, AMCIS 2005 ; Conference date: 11-08-2005 Through 15-08-2005",
}