Interpersonal attributions of responsibility in the Chinese workplace: A test of western models in a collectivistic context

When an employee fails in the workplace, judgments of responsibility based on perceived locus and controllability guide how managers motivate the employee. However, this model of attributions has not been tested in highly collectivistic cultures. In the present study, 296 Chinese managers and employees made attributional judgments for a workplace failure, and then made suggestions for how to respond to the failing employee. Results revealed that judgments of responsibility were based on causal locus, as well as perceptions of controllability. Responsibility elicited anger, less sympathy, and predicted behavioral response toward the failing employee. Findings are discussed in terms of the similarities and differences in attributional processes across cultures, especially as they apply to work-oriented contexts. (PsycINFO Database Record (c) 2016 APA, all rights reserved)