A study of mobile internet user's service quality perceptions from a user's utilitarian and hedonic value tendency perspectives

Dan J. Kim, Yujong Hwang

Research output: Contribution to journalReview articlepeer-review

Original languageEnglish
Pages (from-to)409-421
Number of pages13
JournalInformation Systems Frontiers
Volume14
Issue number2
DOIs
StatePublished - Apr 2012

ASJC Scopus Subject Areas

  • Software
  • Theoretical Computer Science
  • Information Systems
  • Computer Networks and Communications

Keywords

  • Hedonic tendency
  • Mobile internet
  • Mobile internet service quality dimensions
  • Mobile values
  • Utilitarian tendency

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