A reconceptualization of the emotional labor construct: On the development of an integrated theory of perceived emotional dissonance and emotional labor

Robert S. Rubin; Vicki M. Tardino; Daus S. Catherine; Munz C. David

A reconceptualization of the emotional labor construct: On the development of an integrated theory of perceived emotional dissonance and emotional labor

Robert S. Rubin, Vicki M. Tardino, Daus S. Catherine, Munz C. David

Driehaus College of Business and Kellstadt Graduate School of Business

Research output: Chapter in Book/Report/Conference proceeding › Chapter

Original language	American English
Title of host publication	Emotions in organizational behavior
State	Published - 2005

Disciplines

Human Resources Management
Industrial and Organizational Psychology
Organizational Behavior and Theory

Cite this

@inbook{3a0ee941255a4fdd92872977ea41a6c6,

title = "A reconceptualization of the emotional labor construct: On the development of an integrated theory of perceived emotional dissonance and emotional labor",

author = "Rubin, {Robert S.} and Tardino, {Vicki M.} and Catherine, {Daus S.} and David, {Munz C.}",

year = "2005",

language = "American English",

booktitle = "Emotions in organizational behavior",

}