Margaret Heller

Margaret is Head of Digital Services, in which position she leads a team of librarians and professional staff who administer and maintain library digital and physical technologies. Her role works to align digital services and technology with the needs of library users and staff through leadership, project management, and assessment and planning. Margaret received her MLIS from the University of Illinois at Urbana-Champaign in 2008, and her BA in Classical Languages from the College of Wooster. Margaret spent 2013-2023 as Digital Services Librarian at Loyola University Chicago. Prior to that she worked as Web Services Librarian at Dominican University. She has taught undergraduate courses at Dominican University and in the MA in Digital Humanities program at Loyola University Chicago. Margaret is the author of the 2019 book Community Technology Projects: Making them Work (ALA Editions) as well as numerous library technology related articles and blog posts. She reviews regularly for Library Journal. Margaret served as President of Core, a division of the American Library Association from 2022-2023, and prior to that served on the LITA board. She is active in Ex Libris Group North America and other professional associations.